MELANTECH INNOVATIONS L.L.C.

Healthcare Technology Support Center

Get Help

📧 Email Support

support@melantechinnovations.com

Privacy requests: privacy@melantechinnovations.com

Response time: 24-48 hours

🔒 Privacy Inquiries

privacy@melantechinnovations.com

HIPAA & compliance questions

🏢 Business Address

180 Cedar Street
Paterson, NJ 07501

United States

Our Apps

🎤 NurseScript Live iOS

AI-powered voice-to-text for nursing documentation. HIPAA-compliant with local encryption.

📝 Nursing Notes AI Beta

Intelligent nursing documentation assistant with clinical templates and smart suggestions.

🛡️ FallGuard Beta

Patient fall risk assessment and prevention tracking for healthcare facilities.

Frequently Asked Questions

Is my patient data secure?

Yes. All our apps use AES-256-GCM encryption and store data locally on your device. Patient health information (PHI) never leaves your device and is HIPAA-compliant.

Do you offer Business Associate Agreements (BAAs)?

Yes, we provide BAAs for healthcare organizations. Contact us at privacy@melantechinnovations.com to discuss your requirements.

Which devices are supported?

Currently, our apps are available for iOS devices (iPhone and iPad). Android versions are in development. All apps require iOS 14.0 or later.

How does voice transcription work?

NurseScript uses OpenAI's Whisper API for transcription. Voice data is sent securely, processed immediately, and deleted. No voice recordings are stored on external servers.

Can I export my nursing notes?

Yes, all our apps support data export in PDF format. You maintain full control over your documentation and can export it anytime.

What if I need help with setup?

We provide setup assistance and training for healthcare organizations. Email us at support@melantechinnovations.com with your specific needs.